AccuTrain
 4417 Corporation Lane, Suite 450
 Virginia Beach, VA 23462
 Email: info@accutrain.com

This privacy notice discloses the privacy practices for www.accutrain.com and also governs the use of any SMS/text messaging program (the “Program”) offered by AccuTrain. It applies to information collected via the website and via SMS.

1. Information Collection, Use, and Sharing

1. We only collect information that you voluntarily provide to us (e.g. via forms, email, registration).
2. We are the sole owners of the information collected on this site; we will not sell or rent your information to anyone.
3. We use your information to respond to inquiries, process orders, or send you communications about products, services, or updates (unless you opt out).
4. We may share your information with third parties only when necessary to fulfill your requests (for example, billing processors, service providers) or as required by law.
5. Unless you request otherwise, we may contact you via email about new services, offers, or policy changes.

2. Website Registration, Orders & Cookies

1. Some site features require registration. You must provide certain information (e.g. name, email) to access those features.
2. When making purchases, we collect contact information (name, shipping address) and billing/payment data (credit card number, expiration, etc.) for the purpose of processing and fulfilling orders.
3. We use cookies to improve the user experience, remember login sessions, track usage, and personalize content. Cookies are not linked to personally identifiable information.

3. Links & Third-Party Sites

1. Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
2. We encourage users to review the privacy statements of any website that collects personal information.

4. User Rights & Choices

You have control over your data. You may, at any time:

1. Request to see what personal data we hold about you
2. Correct or update your data
3. Request deletion of your data
4. Opt out of communications

To exercise these rights, contact us at info@accutrain.com or via our published phone number.

5. Security

1. We take reasonable precautions to protect your sensitive information online and offline.
2. When sensitive data (such as credit card info) is transmitted, it is encrypted (e.g. via TLS/HTTPS).
3. Offline, only authorized employees have access to personally identifiable information, and servers are kept in a secure environment.
4. We continuously monitor and review our security practices to safeguard your data.

6. SMS / Text Messaging Terms & Privacy

If you choose to opt in to one of our SMS messaging programs, the following terms also apply:

Program Description

You’ll receive appointment reminders, training alerts, news, and offers.

Opt-Out / Unsubscribe

1. You can cancel the SMS service at any time. Just text “STOP” to the short code.
2. After you send “STOP,” we will reply with a confirmation that you have been unsubscribed.
3. Once unsubscribed, you will no longer receive SMS messages from us. To rejoin, you must opt in again via our signup process.

Support / Help

1. If you have trouble with the messaging program, reply with the keyword “HELP” for assistance.
2. You may also reach out directly to our support at info@accutrain.com.

Message Delivery & Liability

1. Carriers are not liable for delayed or undelivered messages.
2. Message and data rates may apply for messages sent to or from you, per your wireless plan.
3. You will receive up to 8 messages per month.
4. Contact your wireless provider if you have questions about your text or data plan.

Privacy & Use of SMS Data

1. The phone number you provide for SMS will be used solely to send messages in connection with the Program.
2. We will not share or sell your phone number or SMS data to third parties for marketing.
3. We will retain SMS opt-in/opt-out records for compliance purposes, along with related metadata (timestamps) as required by law.

7. Changes to This Policy

We may update this combined Privacy & SMS Terms policy from time to time. When changes are made, we will revise the “Last Updated” date. In some cases, we may notify you (e.g. via email or website notice) of significant changes.

8. Contact Us

If you have any questions, concerns, or wish to exercise your rights, please contact us at:
 Email: info@accutrain.com
 Phone: 800-251-6805